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Return Policy

AMAZON CUSTOMERS Click here for return/exchange instructions!


Exchanges & Returns

Thank you for shopping at DiscoScrubs, our goal is your satisfaction. If you are unsatisfied with any items, they may be returned for any reason within 51 days of original purchase. We accept our garments for return in an unworn (you may try them on for fit), unwashed and unaltered state. All items, including soles of footwear, must be clean and in original condition with all tags and labels as shipped.

RETURN for REFUND INSTRUCTIONS

Mail return along with a copy of your original receipt, or packing slip to:

DiscoScrubs
2116 48th Ave
Oakland CA 94601

Your account will be refunded promptly after your return is received.


EXCHANGE INSTRUCTIONS

Write the word "EXCHANGE" followed by the color or size you need, anywhere on a copy of your packing slip, or original receipt, and mail with return to:

DiscoScrubs
2116 48th Ave
Oakland CA 94601

Your exchange will be processed promptly after your return is received.

If your exchange items are more expensive than the items returned, and/or if additional shipping charges apply, please provide your payment information and signature along with your return. If the exchange item is unavailable a refund will be issued.


Policies

While there are no re-stocking fees, return shipping fees are required and are non-refundable unless an item is defective or received in error. In consideration, please use one of the following methods to ship back your return, the cost will be considerably lower than using the original box:

A. Use a shipping bag, or envelope, and take the parcel to your local USPS office, use First Class Mail (up to 15.9 oz.), otherwise, use the least expensive option available from any carrier.

B. Use a USPS Flat Rate Envelope, or, Regional Rate A Box, or, use the least expensive option available from any carrier. Please use the smallest container that fits the contents.

For shoes:
C. Use a USPS Medium Flat Rate Box, or, please use the least expensive option available from any carrier. Please use the smallest container that fits the contents.


  • Items returned which have included special order requests, items returned after 51 days of original purchase, or items which have been laundered or altered are not applicable for a refund and will not be returned to sender.
  • Please contact us within 10 business days of delivery if you suspect that you have received an erroneous order, or, defective item.
  • To assure proper credit, all returns are subject to inspection.